Q: What is system requirement?
A:The operating system should be Windows.

Q: How can I get the lat/long info?
A: You can right-click a location on the map (http://maps.google.com)and select "What's here?" , The coordinates of that location will automatically appear in the Search box at the top of the page.

Q: When downloading, a '403 forbidden' error comes, how to do?
A: This is some maps servers' protection mechanism, if you ask too many requests at one time, your ip will be banned about 24 hours. You can wait for some time or change an IP to continue.

Q: When downloading, a '404 not found' error comes, how to do?
A: There are some reasons caused this error:
your version is old, you can get new version to try again;
There is no high resolution images on your downloading area;
You did not run it as administrator.

Q: How to use proxy?
A: In menu "Options", you can set proxy infomation, then you can use your proxy server.

Q: When a task is broken, how to continue it?
A: Open the broken task, do not modify any patameters, including zoom level and thread count, then click start, it will continue.

Q: Is it free?
A: No, it is a shareware, you can try it before buy. For trial version, you can not download high precision images.

Q: Is tech support free?
A: Yes! It's free for all.

Q: Do I have to pay for the upgrades?
A: No! All upgrades are free to registered users.

Q: How much is it?
A: It costs only US$ 59 per license.

Q: How to buy?
A: Click the link to buy now: Order now

Q: I have more questions - who should I write to?
A: Please send your additional questions to gmd@allmapsoft.com.